How We Can Help
At Resolute Claims we specialise in helping customers who have attempted to claim on Life, Critical Illness, Total Permanent Disability or Income Protection insurance and have unfortunately been rejected. The reasons this can happen are often very personal to our customers and as such we take a unique and bespoke approach for all our customers to make an insurance complaint.
We understand that when you have lost a loved one or are suffering from ill health that the last thing you need is financial hardship. Understanding complex insurance jargon and regulations can be tough at the best of times.
At Resolute Claims we can help ease this stressful and uncertainty by appealing your rejected insurance claim on your behalf. Our aim is to provide an open and honest service that involves you and keeps you informed every step of the way. Our expert advisers have specialist knowledge of insurance policies, ill health, and bereavement we can support you every step of the way. Unlike other Claim Consultancy firms, we are there to support you and provide a service that meets your needs, not, as often we see, the other way around.
We understand it may be tough making a complaint yourself without any support and we offer a free and impartial assessment of your claim. If you decide to use our service, we do charge a fee. This is a percentage of the amount you receive and can be seen here. The service we provide is not a ‘copy and paste’ service; we bring together a solid case built on current regulations and your individual medical circumstances, conduct thorough research and liaise with medical professionals and this often takes a substantial amount of work.
If we decide to take on your claim, we will handle everything and you won’t have the stress of speaking to multiple people at different companies, you will only have to speak to us. We will organise all paperwork and engage with your financial service provider and the Financial Ombudsman, providing you with regular updates. Some of our customers have kindly provided feedback on our service after receiving a positive outcome on their case and these can be read on our case studies page here.