Support
At Resolute we speak to many people who lives have been impacted through ill health and might require a little extra help and support. To ensure that we are providing the best support to our customers, during what is often a very traumatic time in their lives, we are working with some leading UK charities.
We understand that our customers will need extra and specialist support and we are committed to supporting our customers through these partnerships. We promise to:
Our consultants have experience in helping customers that have been impacted by bereavements and an ill health diagnosis. They will carry out a full fact find and put together a communication and journey plan that suits your specific needs. This plan will outline how we interact with you and how often you would like to receive an update. It will also highlight to us any additional needs and support you may need during your journey. If you have any questions around this, please get in touch 0333 050 8792.